Customer Service Representative

Storyroadvet Inc

291, US
Base: $16.00ph doe; tips: yes; benefits: pyrt-time...
On-site
Handling phones and customers
Welcoming pet parents and their furry vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative who is enthusiastic about both pets and people. The ideal candidate will excel in a dynamic environment, providing exceptional service while managing multiple tasks. The position offers competitive pay and benefits in a supportive, pet-friendly culture

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones with a smile, touring new clients, managing check-ins and check-outs, handling cash and cards, responding to complaints, and escorting pet guests.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is enthusiastic about both pets and people. The ideal candidate will excel in a dynamic environment, providing exceptional service while managing multiple tasks. The position offers competitive pay and benefits in a supportive, pet-friendly culture.

Salary

Base: $16.00/hour DOE; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and their furry VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping the lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • juggling muddy paw prints
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter