Sachbearbeiter (m/w/d) Energiewirtschaft - Quereinstieg

Capita

Krefeld, Germany
Hybrid
Customer service
Contract management
Billing and invoicing
Capita is seeking a Sachbearbeiter in the energy sector, focusing on customer service and administrative tasks related to energy contracts. The position offers a hybrid work model in Krefeld, Germany, with a strong emphasis on work-life balance and customer satisfaction

Job Summary

  • You will process all incoming customer concerns and complaints reliably and to completion, from contract entries to dispute cases, revocations, and cancellations.
  • You can expect family-friendly working conditions that allow you optimal work-life balance, along with a personal onboarding in our modern office.
  • You will actively shape our customer experiences, and we will face the challenges of the energy transition together.

Matching Summary

Match Score: 85

Capita is seeking a Sachbearbeiter in the energy sector, focusing on customer service and administrative tasks related to energy contracts. The position offers a hybrid work model in Krefeld, Germany, with a strong emphasis on work-life balance and customer satisfaction.

Skills & Requirements

Must-have

  • customer service
  • contract management
  • billing and invoicing
  • data exchange with market partners
  • customer satisfaction

Nice-to-have

  • solution-oriented work
  • empathic personality
  • quick learning ability

Key Requirements

  • completed commercial apprenticeship
  • experience in administrative work
  • high level of responsibility
  • team spirit
  • very good German language skills
  • strong IT skills

Work Rights

Not specified

Tailored Resume

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