The Sales & Service Manager is accountable for bringing ALO's business and guest experience strategy to life in the store
Job Summary
The Sales & Service Manager is accountable for bringing ALO's business and guest experience strategy to life in the store.
This role focuses on investigating sales opportunities and partnering with the General Manager to escalate process or system gaps.
The position requires overseeing the team to execute an exceptional guest experience through assessing guest connection and providing technical product education.
Matching Summary
The Sales & Service Manager is accountable for bringing ALO's business and guest experience strategy to life in the store.
Skills & Requirements
Must-have
Oversee sales and service team operations
Drive exceptional guest experience delivery
Analyze sales data and root cause opportunities
Develop workforce solutions for floor coverage
Partner with General Manager on budgeting
Nice-to-have
Passion for mindful movement philosophy
Strong technical product education skills
Experience in client relationship building
Ability to elevate talent through coaching
Key Requirements
Leadership experience in retail sales environment
Proven ability to manage budgets and reporting metrics