Saas Customer Success Manager

CHEP

Multiple Locations
Hybrid
Customer onboarding and training
Customer success plans
Monitor customer usage and adoption
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers

Job Summary

  • CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.
  • You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
  • You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

Matching Summary

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Customer success plans
  • Monitor customer usage and adoption
  • Gather customer feedback
  • Collaborate with internal teams
  • Client relationship management

Nice-to-have

  • Sustainable share-and-reuse business model
  • International organization
  • Hybrid Work Model
  • Change Management certifications
  • Customer Experience certifications

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with SaaS platforms
  • Familiarity with supply chain, logistics, manufacturing, or retail sectors
  • Experience with digital tracking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter