Customer Experience And Operations Manager - Oxford

Sephora USA Inc

Oxford, GB
On-site
Client experience management
Retail operations
Inventory and cash management
Lead by example, inspire your team, and ensure every customer enjoys a remarkable visit

Job Summary

  • Lead by example, inspire your team, and ensure every customer enjoys a remarkable visit.
  • Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures.
  • Cultivate a collaborative, inclusive team environment that encourages open communication and synergy.

Matching Summary

Lead by example, inspire your team, and ensure every customer enjoys a remarkable visit.

Skills & Requirements

Must-have

  • Client experience management
  • Retail operations
  • Inventory and cash management
  • Team leadership and motivation
  • Sales optimization strategies
  • CRM and omni-channel strategies

Nice-to-have

  • Collaborative team environment
  • Continuous learning and growth
  • Authenticity and diversity
  • Beauty industry passion

Key Requirements

  • Extensive experience in client experience management
  • Proven track record of developing high-performing teams
  • Deep understanding of retail operations
  • Proficiency in CRM systems
  • Analytical mindset with data analysis expertise

Work Rights

Not specified

Tailored Resume

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