Base: $68,000.00 - $120,500.00; bonus/equity: not ...
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Supervise 25-30 unionized staff members
Maintain highest food quality and sanitation standards
Plan and execute large-scale catering events
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Yale University is seeking a Hospitality Operations Manager for its residential dining operation, responsible for overseeing front-of-the-house operations and managing a team to ensure exceptional service. The ideal candidate should have strong leadership skills, food service management experience, and the capability to maintain high standards of food quality and customer service.
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Job Summary
This role serves as the Ambassador for Yale Hospitality, supporting residential dining operations and ensuring exceptional service for students, faculty, and staff.
The manager is responsible for supervising a diverse team of 25 to 30 unionized staff and chefs while maintaining strict food handling and sanitation standards.
Candidates must possess ServSafe certification and a valid driver's license to effectively plan, organize, and manage residential student meals and conference services.
Matching Summary
Match Score: 75
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Yale University is seeking a Hospitality Operations Manager for its residential dining operation, responsible for overseeing front-of-the-house operations and managing a team to ensure exceptional service. The ideal candidate should have strong leadership skills, food service management experience, and the capability to maintain high standards of food quality and customer service.
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Salary
Base: $68,000.00 - $120,500.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Supervise 25-30 unionized staff members
Maintain highest food quality and sanitation standards
Plan and execute large-scale catering events
Conduct regular service inspections and evaluations
Manage revenue and expenses for cost centers
Nice-to-have
Exceptional communication with university constituents
Developing strong working relationships with faculty
Creating guest-centric dialogue through surveys
Proactive employee relations and grievance resolution
Key Requirements
Bachelor's degree in Hotel/Restaurant Management or related field