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Assurant Services Australia is seeking a Customer Service Officer with a passion for classic cars to join their Auckland team. The role involves managing customer queries, providing quotes, and assisting with policy changes, while being part of a supportive and diverse work culture.
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Job Summary
We are seeking a passionate Classic Cars enthusiast to join the team as a Customer Service Officer on a permanent full time basis.
This role will help manage our busy phone lines and is responsible for providing quotes, establishing insurance policies, and assisting customers with changes and queries on their policy.
Some of the benefits we offer to our team members are: Development programs and study grants and support for higher education, Cultural day off to celebrate what’s important to you, International and local mentoring programs.
Matching Summary
Match Score: 75
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Assurant Services Australia is seeking a Customer Service Officer with a passion for classic cars to join their Auckland team. The role involves managing customer queries, providing quotes, and assisting with policy changes, while being part of a supportive and diverse work culture.
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Skills & Requirements
Must-have
Classic Cars enthusiast
manage busy phone lines
provide quotes and policies
assist with policy changes
deliver excellent customer service
timely and accurate responses
Nice-to-have
passion for classic cars
proactive attitude and willingness to learn
pleasant and professional manner
team player
decision making and problem solving
Key Requirements
Previous customer service and/or call centre experience ideal
Previous experience in insurance and warranty desirable
Technology savvy and quick to learn new systems
Sound knowledge of Microsoft Office Suite
Ability to meet service levels and individual KPI’s