Collections Agent, French Market

Theknotworldwide

Barcelona, Spain
On-site
Outbound collection calls
Manage unpaid accounts
Negotiate payment plans
The Knot Worldwide is seeking a Collections Agent for the French Market in Barcelona, Spain. The role involves managing overdue accounts, making outbound collection calls, and maintaining customer relationships to secure timely payments

Job Summary

  • The Collections Agent is part of the Accounting Operations - Finance Team, focused on managing and resolving overdue accounts while maintaining a professional and positive relationship with customers.
  • Responsibilities include making outbound collection calls, managing unpaid accounts, monitoring accounts receivable, and documenting all collection activities accurately in CRM systems.
  • Successful candidates have 6+ months of experience in a customer-facing, finance, or collections-related role, strong communication and negotiation skills, and native or bilingual French proficiency.

Matching Summary

Match Score: 85

The Knot Worldwide is seeking a Collections Agent for the French Market in Barcelona, Spain. The role involves managing overdue accounts, making outbound collection calls, and maintaining customer relationships to secure timely payments.

Skills & Requirements

Must-have

  • Outbound collection calls
  • Manage unpaid accounts
  • Negotiate payment plans
  • Document collection activities
  • Native or bilingual French

Nice-to-have

  • Customer retention focus
  • Billing dispute resolution
  • Continuous improvement
  • Win-win outcomes

Key Requirements

  • 6+ months experience
  • Accounting knowledge
  • Intermediate English required
  • Proficiency with CRM, ERP systems

Work Rights

Not specified

Tailored Resume

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