Access Management Analyst – L1 Support

Strada

Access management request handling
Joiner mover leaver process execution
Identity verification procedures
The role provides first line support for access management requests and incidents while ensuring timely and policy compliant provisioning

Job Summary

  • The role provides first line support for access management requests and incidents while ensuring timely and policy compliant provisioning.
  • Candidates will execute Joiner Mover Leaver processes and maintain accurate ticket documentation within ServiceNow to ensure SLA compliance.
  • Strada offers a competitive total rewards package including health coverage, wellbeing programs, paid leave, and learning opportunities.

Matching Summary

The role provides first line support for access management requests and incidents while ensuring timely and policy compliant provisioning.

Skills & Requirements

Must-have

  • Access management request handling
  • Joiner Mover Leaver process execution
  • Identity verification procedures
  • ServiceNow ticket documentation
  • SLA compliance maintenance

Nice-to-have

  • SAP authorizations experience
  • ITIL Foundation certification
  • Process improvement identification
  • Lean principles application
  • Strong communication skills

Key Requirements

  • Advanced English proficiency mandatory
  • Basic knowledge of IAM concepts required
  • Experience with ServiceNow or similar tools
  • Authorization to work in the employing country without sponsorship

Work Rights

Must have current and future work authorization in the employing country

Tailored Resume

Cover Letter