Delivery Operations Representative

Accenture Australia

Bengaluru, India
Not specified (assumed office-based due to location requirement)
Site reliability engineering proficiency
It operations and service delivery processes
Incident management and problem resolution
Accenture Australia is seeking a Delivery Operations Representative in Bengaluru, India, to manage work assignments, people management activities, and service delivery quality and cost, with a focus on Site Reliability Engineering. The ideal candidate should have at least three years of relevant experience and a strong understanding of IT operations

Job Summary

  • The role involves assigning and managing work assignments while driving people management activities for the delivery team.
  • Candidates are expected to perform independently, become a Subject Matter Expert, and actively contribute to team discussions.
  • The position requires managing service delivery quality and cost while implementing process improvements for operational efficiency.

Matching Summary

Match Score: 85

Accenture Australia is seeking a Delivery Operations Representative in Bengaluru, India, to manage work assignments, people management activities, and service delivery quality and cost, with a focus on Site Reliability Engineering. The ideal candidate should have at least three years of relevant experience and a strong understanding of IT operations.

Skills & Requirements

Must-have

  • Site Reliability Engineering proficiency
  • IT operations and service delivery processes
  • Incident management and problem resolution
  • ITIL framework knowledge

Nice-to-have

  • Cloud technologies experience
  • Process improvement implementation
  • Service delivery optimization skills

Key Requirements

  • Minimum 3 years of Site Reliability Engineering experience
  • 15 years full-time education required
  • Based at Bengaluru office location

Work Rights

Not specified

Tailored Resume

Cover Letter