Associate Director, Client Success

SS&C Technologies

San Francisco, CA, United States
Hybrid
Customer account management experience
Ability to articulate value
Excellent communication skills
The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment

Job Summary

  • The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment.
  • Relationship Managers are an integral component of our Global Customer Experience team, focused on transformational processes and customer loyalty.
  • SS&C offers a hybrid work model, flexible personal time off, and a comprehensive benefits package including medical, dental, and vision.

Matching Summary

The Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent and Eze solutions while maximizing their return on investment.

Skills & Requirements

Must-have

  • Customer account management experience
  • Ability to articulate value
  • Excellent communication skills

Nice-to-have

  • Strong collaboration skills
  • Experience in FinTech
  • Strategic thinking capabilities

Key Requirements

  • 4-6 years of experience
  • BA/BS or equivalent degree
  • Ability to prioritize and perform effectively

Work Rights

Not specified

Tailored Resume

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