Customer Care Representative - Career Advancement Opportunities!!

Hospice of North Alabama

Rutland, VT, US
Base: $20.00-$21.00 ph; bonus/equity: incentive py...
Remote
High school diploma or ged required
2-4 years customer service experience
Proficiency with microsoft dynamics crm
Hospice of North Alabama is seeking a Customer Care Representative to provide exceptional service through handling inbound customer inquiries and resolving issues efficiently. The position offers opportunities for career advancement and comes with a competitive salary and comprehensive benefits package

Job Summary

  • The role involves responding to a high volume of inbound calls while resolving customer inquiries and issues efficiently.
  • Employees are expected to build lasting relationships with customers and colleagues while meeting specific call center metrics.
  • The company offers comprehensive benefits including medical, dental, vision, 401K, and tuition assistance alongside career advancement paths.

Matching Summary

Match Score: 85

Hospice of North Alabama is seeking a Customer Care Representative to provide exceptional service through handling inbound customer inquiries and resolving issues efficiently. The position offers opportunities for career advancement and comes with a competitive salary and comprehensive benefits package.

Salary

Base: $20.00-$21.00 per hour; Bonus/Equity: Incentive pay available; Benefits: Medical, Dental, Vision, Life, 401K, Tuition Assistance

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 2-4 years customer service experience
  • Proficiency with Microsoft Dynamics CRM
  • Strong active listening skills
  • Ability to handle high call volume

Nice-to-have

  • Interest in environmental sustainability field
  • Prior inside sales experience preferred
  • Advanced degree in relevant field
  • Sales certification held
  • Microsoft Office proficiency

Key Requirements

  • High school diploma or GED
  • 2-4 years of customer service experience
  • Legal eligibility to work in the US
  • Proficiency with Microsoft Dynamics or similar CRM software

Work Rights

Must be legally eligible to work in the US

Tailored Resume

Cover Letter