Guest Services Supervisor - Worldmark Anaheim Resort

WYNDHAM

Anaheim, CA, US
Base: $25.00 ph; bonus/equity: not specified; bene...
Not specified (assumed in-person)
Valid driver's license required
1 year supervisory experience needed
Hotel or timeshare service background
Wyndham is seeking a Guest Services Supervisor for their Worldmark Anaheim Resort, responsible for leading guest service operations, enhancing guest satisfaction, and providing training to staff. The ideal candidate should have supervisory experience in hospitality, strong communication skills, and a proactive problem-solving attitude

Job Summary

  • As a Guest Services Supervisor, you will set the bar of excellence for your team by empowering them to improve guest satisfaction through positive leadership.
  • You will lead daily guest service shifts, manage front and back-of-house operations, and ensure accurate room inventory and checklist completion.
  • The company offers comprehensive health benefits including medical, dental, vision, 401k with employer match, and paid time off for eligible associates.

Matching Summary

Match Score: 85

Wyndham is seeking a Guest Services Supervisor for their Worldmark Anaheim Resort, responsible for leading guest service operations, enhancing guest satisfaction, and providing training to staff. The ideal candidate should have supervisory experience in hospitality, strong communication skills, and a proactive problem-solving attitude.

Salary

Base: $25.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k match, Paid Time Off (eligibility varies)

Skills & Requirements

Must-have

  • Valid driver's license required
  • 1 year supervisory experience needed
  • Hotel or timeshare service background
  • Property management system knowledge
  • Ability to work under pressure

Nice-to-have

  • Proactive problem-solving mindset
  • Positive leadership style
  • Excellent verbal communication skills
  • Hands-on coaching ability
  • Anticipating guest needs

Key Requirements

  • Valid driver's license
  • 1 year supervisory experience
  • 1 year hospitality experience
  • Computer software proficiency
  • Report analysis literacy

Work Rights

Not specified

Tailored Resume

Cover Letter