Future Student Enquiries Administrator

jobs.hull.ac.uk

Hull, United Kingdom
Base: £26,707.00 - £28,778.00; bonus/equity: not s...
Not specified (potentially hybrid or onsite based on student engagement activities)
Customer service environment experience
Excellent communication skills
Organisational skills
The University of Hull is seeking two Future Student Enquiries Administrators to enhance the experience of prospective and applicant students. The role focuses on delivering exceptional customer service across various communication channels and requires strong collaboration and organizational skills

Job Summary

  • This role plays a vital part in enhancing the prospective and applicant student experience at the University of Hull.
  • As a Future Student Enquiries Administrator, you will bring the University’s commitment to exceptional customer service to life.
  • You will play an active role in promoting Higher Education funding and scholarship opportunities, contributing to events and calling campaigns.

Matching Summary

Match Score: 75

The University of Hull is seeking two Future Student Enquiries Administrators to enhance the experience of prospective and applicant students. The role focuses on delivering exceptional customer service across various communication channels and requires strong collaboration and organizational skills.

Salary

Base: £26,707.00 - £28,778.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service environment experience
  • Excellent communication skills
  • Organisational skills
  • Respond to enquiries across channels
  • Record enquiry information accurately

Nice-to-have

  • Adaptable and collaborative individual
  • Supportive team player
  • Inclusive experiences for students
  • Agile working policy

Key Requirements

  • Demonstrable customer service experience
  • Higher education sector knowledge advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter