Digital Journey Optimisation Manager

x15ventures

Australia
Not specified (assumed flexible/hybrid based on company culture)
Customer journey optimisation
Digital product delivery
A/b experimentation
x15ventures is seeking a Digital Journey Optimisation Manager to enhance customer experiences through digital channels. The role focuses on optimizing digital products and services to drive customer acquisition and retention, leveraging analytics and collaboration across teams

Job Summary

  • This is a newly created role within x15’s Growth team, designed to accelerate how our ventures scale through the bank’s internal and external channels.
  • As a Digital Journey Optimisation Manager, you’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.
  • Enjoy a flexible and dynamic startup environment and access to the best in class benefits that CommBank offers.

Matching Summary

Match Score: 85

x15ventures is seeking a Digital Journey Optimisation Manager to enhance customer experiences through digital channels. The role focuses on optimizing digital products and services to drive customer acquisition and retention, leveraging analytics and collaboration across teams.

Skills & Requirements

Must-have

  • Customer journey optimisation
  • Digital product delivery
  • A/B experimentation
  • Adobe Target
  • Adobe Analytics
  • Data-driven roadmap development

Nice-to-have

  • Startup environment
  • Collaboration and learning
  • Grit and grace
  • Customer-centricity
  • Adaptability

Key Requirements

  • Proven channel and stakeholder management experience
  • Exceptional communication, influencing and negotiating skills
  • Strong analytical and financial acumen
  • Proven ability to identify new business opportunities
  • Hands-on experience with conversion optimisation platforms

Work Rights

Not specified

Tailored Resume

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