Five9 is a leading provider of cloud contact center software seeking a Senior DevOps Engineer to lead automation initiatives
Job Summary
Five9 is a leading provider of cloud contact center software seeking a Senior DevOps Engineer to lead automation initiatives.
The role involves designing Infrastructure as Code frameworks to automate voice technology deployments across on-premise and public cloud environments.
Candidates must possess strong communication skills to work effectively in distributed, cross-functional teams while championing customer experience.
Matching Summary
Five9 is a leading provider of cloud contact center software seeking a Senior DevOps Engineer to lead automation initiatives.
Skills & Requirements
Must-have
5+ years DevOps or infrastructure experience
Ansible and Terraform automation frameworks
AWS and GCP cloud-native infrastructure
Unix/Linux CLI administration and scripting
RESTful API integration and workflows
CI/CD pipelines with GitLab or GitHub Actions
Nice-to-have
Telecom or service provider environment background
Voice technology deployment expertise
Collaborative agile work culture alignment
Customer experience focus in system design
Key Requirements
5+ years engineering experience in DevOps or operations
Proficiency in Unix/Linux systems and shell scripting
Experience with CI/CD platforms like GitLab or GitHub Actions