Technical Support

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Melbourne, Australia
Fully remote
Second-level technical support
Troubleshooting complex issues
User account management
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You’ll also assist with the setup and delivery of new services, ensuring a seamless experience for our users.
  • We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • Second-level technical support
  • Troubleshooting complex issues
  • User account management

Nice-to-have

  • Strong communication skills
  • Customer centric environment
  • Team collaboration culture

Key Requirements

  • Minimum 3 years’ experience
  • ITIL v4 certification essential
  • Full Australian working rights

Work Rights

Not specified

Tailored Resume

Cover Letter