Customer Service Representative - Dane County Airport - Evening Shift

Alamo Rent A Car

Madison, WI, US
Base: $18 / hour; bonus/equity: potential bonuses ...
Hybrid (evening shift at airport)
Meet and greet customers professionally
Verify driver information and documentation
Offer optional protection products and upgrades
Alamo Rent A Car is seeking a Customer Service Representative for the evening shift at the Dane County Airport in Madison, WI. The role involves providing exceptional customer service during the rental process and offers a competitive hourly wage along with various benefits

Job Summary

  • Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo brands with a vision to be the world's best mobility company.
  • The Customer Service Representative provides superior transactions, verifies driver information, and facilitates efficient rental and return experiences at Dane County Airport.
  • Employees receive competitive pay of $18 per hour plus potential bonuses, along with comprehensive benefits including health insurance, 401k matching, and paid time off.

Matching Summary

Match Score: 75

Alamo Rent A Car is seeking a Customer Service Representative for the evening shift at the Dane County Airport in Madison, WI. The role involves providing exceptional customer service during the rental process and offers a competitive hourly wage along with various benefits.

Salary

Base: $18 / hour; Bonus/Equity: Potential bonuses available; Benefits: Paid time off, 401k with matching, Health/Dental/Vision/Life Insurance

Skills & Requirements

Must-have

  • Meet and greet customers professionally
  • Verify driver information and documentation
  • Offer optional protection products and upgrades
  • Assess condition of rental vehicles upon return

Nice-to-have

  • Strong communication and interpersonal skills
  • Ability to work alternating weekends
  • Proactive self-assessment and goal setting

Key Requirements

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • 12 consecutive months employment history at most recent employer
  • Minimum 1 year customer service or sales experience
  • Valid driver's license with no more than 2 moving violations in past 3 years
  • No drug or alcohol related conviction on driving record in past 3 years
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter