Graduate In Training Program (git), It Helpdesk

Valeo

Cairo, Egypt
On-site
It service & user support
Infrastructure assistance
Application management
Valeo is seeking a Graduate in Training for their IT Helpdesk team in Cairo, Egypt. The position focuses on providing technical support, maintaining IT infrastructure, and assisting with application management, targeting 2025 graduates with relevant technical education

Job Summary

  • Join Valeo's Egypt Information System (IS) Team to gain essential professional skills and global exposure in the tech industry.
  • Provide first and second-level technical support, troubleshoot hardware, software, and network issues, and support IT infrastructure maintenance.
  • Contribute to IT projects, create technical documentation, and assist with routine tasks related to data backups and disaster recovery planning.

Matching Summary

Match Score: 85

Valeo is seeking a Graduate in Training for their IT Helpdesk team in Cairo, Egypt. The position focuses on providing technical support, maintaining IT infrastructure, and assisting with application management, targeting 2025 graduates with relevant technical education.

Skills & Requirements

Must-have

  • IT Service & User Support
  • Infrastructure Assistance
  • Application Management
  • IT Operations & Documentation
  • Helpdesk & Service desk

Nice-to-have

  • Arabic and French language skills
  • Global exposure in tech industry
  • Agile, high-performing team environment

Key Requirements

  • 2025 Graduate
  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field
  • Excellent command of English
  • CCNA, MCSA, Network+, Linux, CompTIA A+, Ticketing system, Jira

Work Rights

Not specified

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