Police Telecommunicator Trainee

Charlotte-Mecklenburg Police Department

Charlotte, NC, US
$24.00 - $29.81 commensurate with experience; not ...
On-site
Receive and transfer calls
Enter criminal justice data
Communicate over radio
The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center

Job Summary

  • The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center.
  • Must be able to work nights, weekends, holidays, and report to work during emergency and disaster events including inclement weather.
  • The City of Charlotte provides a comprehensive benefits package to eligible employees.

Matching Summary

The 911 Call Takers are responsible for answering calls and inputting the information in applicable databases at the CMPD emergency response center.

Salary

$24.00 - $29.81 Commensurate with Experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Receive and transfer calls
  • Enter criminal justice data
  • Communicate over radio
  • Determine nature and location of issue
  • Maintain access to sensitive materials
  • Interpret small-scale maps

Nice-to-have

  • Customer service principles
  • Organizing and prioritizing work
  • Utilize multiple computer applications
  • Retain and recall information

Key Requirements

  • High School Graduate or equivalent
  • Sheriffs’ Standards Telecommunicator Certification (within one year)
  • U.S Citizenship

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter