Service Desk Specialist

Astreya

Miami, FL, United States
Base: $30.12 - $50.19 usd; bonus/equity: not speci...
Desktop hardware troubleshooting
Software application support
Ticketing system management
The Service Desk Specialist IV will support one of Astreya’s key clients

Job Summary

  • The Service Desk Specialist IV will support one of Astreya’s key clients.
  • This role involves troubleshooting and fixing desktop and software issues.
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees.

Matching Summary

The Service Desk Specialist IV will support one of Astreya’s key clients.

Salary

Base: $30.12 - $50.19 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • desktop hardware troubleshooting
  • software application support
  • ticketing system management

Nice-to-have

  • excellent customer service skills
  • strong interpersonal skills
  • ability to work independently

Key Requirements

  • Bachelor’s degree required
  • 8+ years of related experience
  • excellent written and oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter