Assistant Front Office Manager

Aman Group

Hangzhou, China
Not specified (assumed on-site)
Guest relations management
Service improvement implementation
Activity design and execution
Aman Group is seeking an Assistant Front Office Manager for its Amanfayun property in Hangzhou, China, to manage guest relations and enhance service quality. The role focuses on ensuring exceptional guest satisfaction through operational management and activity design

Job Summary

  • The role involves managing guest relations operations to ensure exceptional service and satisfaction at Amanfayun.
  • Candidates will contribute to designing and implementing activities focused on enhancing the overall guest experience.
  • The position is located in a picturesque valley surrounded by tea fields and ancient Buddhist temples near West Lake.

Matching Summary

Match Score: 85

Aman Group is seeking an Assistant Front Office Manager for its Amanfayun property in Hangzhou, China, to manage guest relations and enhance service quality. The role focuses on ensuring exceptional guest satisfaction through operational management and activity design.

Skills & Requirements

Must-have

  • Guest relations management
  • Service improvement implementation
  • Activity design and execution

Nice-to-have

  • Exceptional service delivery
  • Cultural sensitivity in hospitality
  • Experience with heritage sites

Key Requirements

  • Prior management experience in hospitality
  • Strong guest relations skills
  • Ability to design guest activities

Work Rights

Not specified

Tailored Resume

Cover Letter