Director, Customer Success

Jobgether

Romania
On-site
Scale customer success organization across emea
Drive measurable value for enterprise customers
Build data-driven success engine
Jobgether is seeking a Director of Customer Success in Romania to lead and scale a Customer Success organization across the EMEA region. This senior leadership role requires a strategic mindset to enhance customer engagement and drive sustainable revenue growth through a complex data and AI platform

Job Summary

  • This senior leadership role involves shaping and scaling the Customer Success organization across the EMEA region.
  • The successful candidate will build a modern, data-driven success engine that strengthens retention and drives sustainable revenue growth.
  • You will act as both strategist and operator while partnering closely with Sales, Product, and Engineering to improve the end-to-end customer journey.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Customer Success in Romania to lead and scale a Customer Success organization across the EMEA region. This senior leadership role requires a strategic mindset to enhance customer engagement and drive sustainable revenue growth through a complex data and AI platform.

Skills & Requirements

Must-have

  • Scale Customer Success organization across EMEA
  • Drive measurable value for enterprise customers
  • Build data-driven success engine
  • Partner with Sales Product Engineering teams
  • Lead regional team in fast-growing environment

Nice-to-have

  • Executive-level customer engagement skills
  • Experience with digital-first success models
  • Ability to influence product direction
  • Thrives in building organizational structure
  • Strategic operator mindset

Key Requirements

  • Senior leadership experience in Customer Success
  • Proven track record of scaling organizations
  • Experience in Enterprise SaaS environments

Work Rights

Not specified

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