Field Service Process Specialist

workday.gea

Concurrerend salaris; cao metalektro benefits; rei...
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Field service management system
Process analysis and documentation
User training and support
** The Field Service Process Specialist position at GEA Heating & Refrigeration Solutions focuses on optimizing the Field Service Management (FSM) system and ensuring user adoption across the organization. The role requires a blend of technical expertise, strong communication skills, and process management experience, particularly within an FSM/SAP environment. **

Job Summary

  • As a Field Service Process Specialist, you will ensure our Field Service Management system functions optimally and is widely adopted across the organization.
  • Your responsibilities include analyzing service processes, training users, developing training materials, and providing first-line support for FSM functionality.
  • The company offers a challenging role in a dynamic organization with opportunities for professional and personal development, competitive salary, and benefits.

Matching Summary

Match Score: 75

** The Field Service Process Specialist position at GEA Heating & Refrigeration Solutions focuses on optimizing the Field Service Management (FSM) system and ensuring user adoption across the organization. The role requires a blend of technical expertise, strong communication skills, and process management experience, particularly within an FSM/SAP environment. **

Salary

Concurrerend salaris; CAO Metalektro benefits; Reiskostenvergoeding; PME pension fund participation

Skills & Requirements

Must-have

  • Field Service Management system
  • process analysis and documentation
  • user training and support
  • release testing and validation
  • cross-functional collaboration

Nice-to-have

  • proactive and service-oriented
  • technical, process, and adoption focus
  • structured and independent work style

Key Requirements

  • HBO degree or equivalent work/thinking level
  • Experience with tools & systems, process management
  • Experience with FSM/SAP environments
  • Strong Dutch (3F) and English (min. B2) communication
  • MS Office package proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter