Team Leader, Hr Operations (tier 1)

PPD (Thermo Fisher)

Lagunilla, Costa Rica
Team leadership experience
Hr systems expertise
Customer centricity understanding
Join our HR Operations team at Thermo Fisher Scientific, where service excellence drives our frontline delivery model

Job Summary

  • Join our HR Operations team at Thermo Fisher Scientific, where service excellence drives our frontline delivery model.
  • You will lead a Tier 1 team responsible for managing live support channels and ensuring timely resolution of employee inquiries.
  • This role contributes to operational excellence through continuous process improvement and cross-functional collaboration.

Matching Summary

Join our HR Operations team at Thermo Fisher Scientific, where service excellence drives our frontline delivery model.

Skills & Requirements

Must-have

  • Team leadership experience
  • HR systems expertise
  • Customer centricity understanding

Nice-to-have

  • Strong organizational skills
  • Collaborative relationship building
  • Coaching and team development

Key Requirements

  • Advanced Degree or Bachelor's plus 2 years experience
  • 1+ years direct leadership experience
  • Proficiency in English required

Work Rights

Not specified

Tailored Resume

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