Principal Crm Manager

Aristocrat Technologies Australia Pty Ltd

Barcelona, Spain
Fully remote
Crm strategy development
Customer engagement and sales improvement
Lead and manage teams
Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials

Job Summary

  • Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials.
  • Develop CRM strategies aimed at improving the performance of our sales, monetization, and retention cycles, including game launches, events, and customer onboarding.
  • We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us.

Matching Summary

Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials.

Skills & Requirements

Must-have

  • CRM strategy development
  • customer engagement and sales improvement
  • lead and manage teams
  • analyze performance metrics
  • develop innovative concepts
  • understand industry trends

Nice-to-have

  • passion for gaming
  • outstanding customer experiences
  • collaborative culture
  • inclusive culture

Key Requirements

  • More than 5 years of experience in CRM
  • Bachelor's degree or equivalent experience
  • Proven experience in a senior CRM role
  • Strong analytical skills
  • Excellent understanding of the gaming industry
  • Experience working with cross-functional teams

Work Rights

Authorized to work in Spain

Tailored Resume

Cover Letter