Miss: It Customer Support Analyst (contingency Hire)

KELLOGG BROWN & ROOT PTY

Baghdad, Iraq
Not specified (assumed on-site due to location in baghdad, iraq).
Lan systems administration
Network infrastructure maintenance
Hardware and software troubleshooting
KBR is seeking an IT Customer Support Analyst for a contingency hire role in Baghdad, Iraq, supporting the U.S. Department of State's operations. The position requires technical expertise in IT systems and provides help desk support while maintaining network infrastructure

Job Summary

  • The MISS program supports the U.S. Department of State’s operations in Iraq by providing comprehensive base operations and advisory services to the Iraqi Government.
  • The IT Customer Support Analyst will support and maintain Embassy network infrastructure, provide help desk support, and assist users with hardware and software configuration at the Baghdad Diplomatic Service Center.
  • KBR offers competitive lifestyle benefits including medical, dental, life insurance, and supports career advancement through professional training and development.

Matching Summary

Match Score: 85

KBR is seeking an IT Customer Support Analyst for a contingency hire role in Baghdad, Iraq, supporting the U.S. Department of State's operations. The position requires technical expertise in IT systems and provides help desk support while maintaining network infrastructure.

Skills & Requirements

Must-have

  • LAN systems administration
  • network infrastructure maintenance
  • hardware and software troubleshooting
  • Microsoft Office proficiency
  • IT help desk support
  • computer imaging and deployment
  • cross-cultural sensitivity

Nice-to-have

  • experience in austere OCONUS environment
  • multi-national workforce experience
  • strong organizational skills
  • fast-paced environment adaptability
  • excellent communication skills

Key Requirements

  • U.S. citizenship required
  • Secret Security clearance eligibility
  • 2-year Technical School completion in IT or related field
  • minimum 2 years LAN systems administration experience
  • advanced Microsoft Office training
  • valid Driver’s License
  • valid passport with 12+ months validity and 6 blank pages

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter