Customer Returns Inspector

Puffco

Los Angeles, CA, United States
Base: $70,000; bonus/equity: not specified; benefi...
On-site
3-5+ years experience in quality inspection
Strong analytical mindset for root cause analysis
Proficiency in excel for tracking and reporting
The role involves leading daily warranty inspection operations while identifying systemic product issues to drive quality improvements across the business

Job Summary

  • The role involves leading daily warranty inspection operations while identifying systemic product issues to drive quality improvements across the business.
  • Candidates will partner cross-functionally with Customer Care, Quality, Product, and Operations teams to communicate findings and implement corrective actions.
  • Puffco offers competitive pay, comprehensive benefits including medical and dental, and a fun casual work environment at their Los Angeles HQ.

Matching Summary

The role involves leading daily warranty inspection operations while identifying systemic product issues to drive quality improvements across the business.

Salary

Base: $70,000; Bonus/Equity: Not specified; Benefits: Competitive pay, 401K, Medical/Dental/Vision/Life coverage, Flexible Time-Off

Skills & Requirements

Must-have

  • 3-5+ years experience in quality inspection
  • Strong analytical mindset for root cause analysis
  • Proficiency in Excel for tracking and reporting
  • Experience with SOPs and quality standards
  • Ability to lead and train operational teams

Nice-to-have

  • Familiarity with Puffco products preferred
  • Additional technical or quality-related education
  • Proactive solutions-oriented approach
  • Comfortable in fast-paced high-growth environment

Key Requirements

  • High school diploma or equivalent required
  • 3–5+ years of experience in quality inspection or consumer electronics diagnostics
  • In-person onsite work 5 days per week required

Work Rights

Not specified

Tailored Resume

Cover Letter