This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance digital customer experiences
Job Summary
This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance digital customer experiences.
The architect will drive platform modernization and integration with ERP, CRM, and billing systems while managing complex business application solutions.
Applied Materials offers a supportive work culture that encourages learning, development, and personal growth for its global team.
Matching Summary
This role leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms to enhance digital customer experiences.
Skills & Requirements
Must-have
10+ years Service Management experience
SAP S/4HANA implementation expertise
Resource scheduling and dispatching knowledge
CRM Middleware operations proficiency
Cross-functional integration with SAP SD FI
Nice-to-have
Fiori apps configuration experience
Strong stakeholder engagement skills
Fast-paced global environment adaptability
Innovative problem-solving capabilities
Key Requirements
Bachelor's or Master's degree in Computer Science or related field
10-12 years of IT roles with specific Service Management focus
Experience with SAP Field Service Management and Sales Cloud V2