Rotating shifts (7pm-7am, monday-friday, including weekends)
Real-time jeopardy management
Technician query response
Task reallocation
The After Hours Optimiser role at nbn involves coordinating field operations outside standard business hours to ensure customer needs are met and technicians are supported. Candidates should possess experience in operational planning, excellent communication skills, and the ability to manage competing priorities in a dynamic environment
Job Summary
You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
The company is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Matching Summary
Match Score: 75
The After Hours Optimiser role at nbn involves coordinating field operations outside standard business hours to ensure customer needs are met and technicians are supported. Candidates should possess experience in operational planning, excellent communication skills, and the ability to manage competing priorities in a dynamic environment.