Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; be...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be a crucial point of contact for clients, delivering exceptional service and managing appointments. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting. The position offers competitive pay, development opportunities, and a supportive work environment

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience throughout their visit.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay including performance bonuses and 401(k) matching.
  • The role requires managing appointments, triaging inquiries, processing payments, and maintaining organized records within a fast-paced veterinary environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be a crucial point of contact for clients, delivering exceptional service and managing appointments. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting. The position offers competitive pay, development opportunities, and a supportive work environment.

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision/life insurance, and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience preferably in veterinary or healthcare
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter