Technical Account Manager

Fidelity National Information Services

Multiple Locations
$114,282.50 - $228,570.00; not specified; not spec...
Not specified (assumed hybrid based on industry norms).
Strategic technical advisor
Client advocate
Comprehensive technical support
Fidelity National Information Services (FIS) is seeking a Technical Account Manager (TAM) who will serve as a strategic technical advisor and client advocate, ensuring clients receive top-notch technical support for their FIS products. The ideal candidate will have over five years of experience in a technical account management or related role, with strong relationship management skills, particularly within the financial technology sector

Job Summary

  • The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate, ensuring clients receive comprehensive technical support across their portfolio of FIS products and services.
  • This role involves developing deep knowledge of the client's product portfolio and technical environment to address technical issues quickly and proactively monitor client technical health.
  • FIS offers a career to shape the future of fintech with opportunities for learning, development, and a collaborative work environment.

Matching Summary

Match Score: 85

Fidelity National Information Services (FIS) is seeking a Technical Account Manager (TAM) who will serve as a strategic technical advisor and client advocate, ensuring clients receive top-notch technical support for their FIS products. The ideal candidate will have over five years of experience in a technical account management or related role, with strong relationship management skills, particularly within the financial technology sector.

Salary

$114,282.50 - $228,570.00; Not specified; Not specified

Skills & Requirements

Must-have

  • strategic technical advisor
  • client advocate
  • comprehensive technical support
  • cross-product technical expert
  • technical client stakeholders
  • remediation plans
  • issue resolution assistance

Nice-to-have

  • advance the world of fintech
  • inclusive and diverse teams
  • collaborate across functions
  • growth mindset
  • celebrate together

Key Requirements

  • 5+ years experience in TAM, production operations, solution engineering, sales engineering, or integration consulting
  • Bachelor's degree
  • Experience communicating complex technical systems
  • Proven record of relationship management
  • Knowledge of financial and payments industry
  • Ability to collaborate across functions

Work Rights

Not specified

Tailored Resume

Cover Letter