Principal Product Manager, It Service Management

Santacruzanimalclinic

Fully remote
Servicenow platform expertise
Itsm and itil practices
Platform adoption and user-centric approach
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization

Job Summary

  • As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
  • The IT Service Management and Operations team is responsible for defining, developing, and maintaining critical capabilities enabling all IT and business teams to deliver outstanding services.
  • Workday offers a flexible work approach combining in-person and remote time to foster community and productivity while supporting employee needs.

Matching Summary

As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITSM and ITIL practices
  • Platform adoption and user-centric approach
  • Business analysis and requirements gathering
  • Cross-functional project leadership
  • Process reengineering and automation

Nice-to-have

  • Strong organizational and collaboration skills
  • Proactive and independent work style
  • Focus on exceptional user experiences
  • Experience with third-party tool integration
  • Flexible work environment

Key Requirements

  • Minimum 12+ years ServiceNow experience
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent experience
  • Experience with ITSM and ITIL practices
  • Proven record driving platform adoption
  • ServiceNow full lifecycle development experience

Work Rights

Not specified

Tailored Resume

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