Customer Success Specialist

Allegion Plc

Atlanta, Georgia, US
Hybrid
Smart-home / integrations technical troubleshooting
B2b upselling and cross-selling
Client-first mindset
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their onboarding experience

Job Summary

  • The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their onboarding experience.
  • Allegion is a Great Place to Grow your Career if you're seeking a rewarding opportunity that allows you to truly help others and are looking for a company that will invest in your professional development.
  • Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

Matching Summary

The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their onboarding experience.

Skills & Requirements

Must-have

  • Smart-Home / Integrations technical troubleshooting
  • B2B upselling and cross-selling
  • Client-first mindset
  • Property management software knowledge
  • IoT-based solutions knowledge
  • Advanced problem-solving abilities

Nice-to-have

  • Passion for technology and customer support
  • Fast-paced team player
  • Empowering prospects seamlessly
  • Award-winning workplace culture
  • Commitment to work-life balance

Key Requirements

  • Minimum 3 years professional experience
  • At least 1 year in Tech environment preferred
  • Experience in real estate software
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter