Loss Mitigation Liaison 1

MTB (M&T Bank)

Clanton, Alabama, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
Inbound and outbound phone calls
Mortgage loan delinquency management
Compliance with state and federal laws
This position serves as the Single Point of Contact throughout the loss mitigation and foreclosure process

Job Summary

  • This position serves as the Single Point of Contact throughout the loss mitigation and foreclosure process.
  • The role involves taking inbound and making outbound calls to delinquent mortgage borrowers to investigate options.
  • Employees must adhere to all applicable compliance and operational risk controls while maintaining internal audit standards.

Matching Summary

This position serves as the Single Point of Contact throughout the loss mitigation and foreclosure process.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Inbound and outbound phone calls
  • Mortgage loan delinquency management
  • Compliance with state and federal laws
  • Consumer financial information collection
  • Loss mitigation document explanation

Nice-to-have

  • Excellent communication skills
  • Proficiency with word processing software
  • Understanding of investor waterfall
  • Ability to explain appeal processes
  • Support for belonging environment

Key Requirements

  • 4 years combined higher education or work experience
  • Minimum 1 year collections or customer service experience
  • Bachelor's degree preferred
  • Mortgage collections experience preferred

Work Rights

Not specified

Tailored Resume

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