Online Producers

FranklinCovey

Remote, United States
Hourly: $15-16ph; bonus/equity: not specified; ben...
Remote - anywhere in the contiguous united states
1+ years customer service experience
Proficiency with zoom webex microsoft teams
Ability to troubleshoot audio visual issues
FranklinCovey is seeking an Online Producer to provide technical support and customer service during live online webinars. The role requires experience in customer service, strong communication skills, and the ability to troubleshoot technical issues

Job Summary

  • The role involves providing excellent customer service and technical support to clients and consultants during live online webinars.
  • FranklinCovey is a trusted leadership company transforming organizations by building leaders, teams, and cultures that achieve breakthrough results.
  • Benefits may include medical, dental, vision insurance, HSA, PTO, 401(k), holiday pay, and employee stock purchasing options.

Matching Summary

Match Score: 75

FranklinCovey is seeking an Online Producer to provide technical support and customer service during live online webinars. The role requires experience in customer service, strong communication skills, and the ability to troubleshoot technical issues.

Salary

Hourly: $15-16/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, HSA, PTO, 401(k), holiday pay, stock options

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Proficiency with Zoom Webex Microsoft Teams
  • Ability to troubleshoot audio visual issues
  • Flexible schedule for international audience

Nice-to-have

  • Spanish language proficiency
  • Some college education
  • Critical thinking and adaptability
  • Strong work ethic in fast-paced environment

Key Requirements

  • 1+ years of customer service or call center experience
  • Available to work flexible schedule
  • Proficiency with Outlook Google Drive MS Teams

Work Rights

Not specified

Tailored Resume

Cover Letter