The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization
Job Summary
The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization.
Key responsibilities include designing, delivering, and evaluating robust training programs, creating and managing key user communities, and producing monthly management reports.
This role bridges the gap between strategic IT best practice adoption and practical training delivery, empowering staff to use technology effectively and maximize business productivity.
Matching Summary
The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization.
Skills & Requirements
Must-have
IT tools and services adoption
Develop and deliver training programs
Stakeholder management and engagement
Service Management and ITIL knowledge
Collaboration and social tools awareness
Change management leadership
Nice-to-have
Bio/pharma industry knowledge
Multinational team collaboration
Business acumen
Continuous improvement culture
Key Requirements
ITIL Foundation Level training
Bachelor's Degree Preferred
High School Diploma or Equivalent Education Required