Guest Service Associate I - Vino Bello Resort

CLUB View

Napa, CA, US
Base: $24.00; bonus/equity: not specified; benefit...
On-site
Friendly welcome and excellent service
Process cash and credit card transactions
Respond to guest inquiries and concerns
The Guest Service Associate I position at Vino Bello Resort, part of Travel + Leisure Co., involves providing exceptional customer service to guests from check-in to check-out. The role requires strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment

Job Summary

  • As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
  • Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

Matching Summary

Match Score: 85

The Guest Service Associate I position at Vino Bello Resort, part of Travel + Leisure Co., involves providing exceptional customer service to guests from check-in to check-out. The role requires strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Salary

Base: $24.00; Bonus/Equity: Not specified; Benefits: Medical; Dental; Vision; Flexible spending accounts; Life and accident coverage; Disability; Paid time off, parental leave and holidays (depending on position); Wish day paid time to volunteer; 401k with employer match (subject to eligibility); Legal and identity theft plan; Voluntary income protection benefits; Wellness program; Employee Assistance Program

Skills & Requirements

Must-have

  • Friendly welcome and excellent service
  • Process cash and credit card transactions
  • Respond to guest inquiries and concerns
  • Basic math and cash handling skills
  • Ability to multitask in fast paced environment

Nice-to-have

  • Contagious smile
  • Hospitality with heart
  • Innovation and growth mindset

Key Requirements

  • Professional appearance and positive attitude
  • Excellent communication skills
  • Ability to solve problems with minimal supervision
  • Basic computer and office skills

Work Rights

Not specified

Tailored Resume

Cover Letter