It Service Desk Agent

University of Arkansas System

Little Rock, Arkansas, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Computer equipment troubleshooting
Ticket management and updates
Knowledge base maintenance

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Computer equipment troubleshooting
  • Ticket management and updates
  • Knowledge base maintenance
  • Microsoft Office and Teams proficiency
  • Zoom and Zoom Rooms support

Nice-to-have

  • Collaborative work environment
  • Strong written communication skills
  • Analytics skills application
  • Experience in higher education

Key Requirements

  • High school diploma required
  • Two years of experience in computer applications support
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter