Business Strategy Manager (omni Channel Management) At Information Technology

Me2Works

On-site
Omni-channel strategy development
Customer experience integration
Market trend analysis
Develop and continuously refine the bank’s short-, medium- and long-term omni-channel strategy across digital, physical and emerging channels

Job Summary

  • Develop and continuously refine the bank’s short-, medium- and long-term omni-channel strategy across digital, physical and emerging channels.
  • Synthesize & analyze internal customer data, operational metrics and channel performance to inform omni-channel strategy.
  • We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate.

Matching Summary

Develop and continuously refine the bank’s short-, medium- and long-term omni-channel strategy across digital, physical and emerging channels.

Skills & Requirements

Must-have

  • omni-channel strategy development
  • customer experience integration
  • market trend analysis
  • data-driven strategic initiatives
  • KPI definition and governance

Nice-to-have

  • strategic agility
  • commercial acumen
  • resilience
  • team supervision

Key Requirements

  • 5+ years banking industry experience
  • 1+ years managerial role experience
  • Deep understanding of omnichannel ecosystems
  • Proficient in Chinese and English

Work Rights

Not specified

Tailored Resume

Cover Letter