Provide technical support including product recommendations, product-based value propositions and general technical advice to customers in US and Canada
Job Summary
Provide technical support including product recommendations, product-based value propositions and general technical advice to customers in US and Canada.
Liaise with suppliers’ technical contacts to understand application specifics of portfolio and gain up-to-date information on performance data.
Work closely with Sales and Marketing colleagues to identify new business opportunities.
Matching Summary
Provide technical support including product recommendations, product-based value propositions and general technical advice to customers in US and Canada.
Skills & Requirements
Must-have
technical support to customers
product recommendations and advice
liaise with suppliers' technical contacts
develop technical brochures
maintain product documentation and formulations
Nice-to-have
relationship building and communication skills
project management skills
time management skills
knowledge of lubricants and additives industry
Key Requirements
strong science background
work on multiple projects simultaneously
work well on cross-functional teams
excellent verbal, written, and presentation skills