Philippines Operations Leader

The Cigna Group

Manila, Philippines
Base: 180,000 - 300,000 usd / yearly; bonus/equity...
Operations strategy development and execution
Process enhancement and quality management
Stakeholder and client collaboration
The Operations Lead will be responsible for developing and executing a comprehensive operations strategy that aligns with enterprise-wide objectives, including formulating policies, implementing outcomes, and enhancing existing processes for optimal efficiency

Job Summary

  • The Operations Lead will be responsible for developing and executing a comprehensive operations strategy that aligns with enterprise-wide objectives, including formulating policies, implementing outcomes, and enhancing existing processes for optimal efficiency.
  • This role involves leading the operations function for the Philippines site, including enablement teams, and developing a robust talent acquisition and retention strategy to build a high-performing workforce.
  • The Cigna Group offers a comprehensive range of benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, and a minimum of 18 days of paid time off per year plus paid holidays.

Matching Summary

The Operations Lead will be responsible for developing and executing a comprehensive operations strategy that aligns with enterprise-wide objectives, including formulating policies, implementing outcomes, and enhancing existing processes for optimal efficiency.

Salary

Base: 180,000 - 300,000 USD / yearly; Bonus/Equity: annual bonus and long term incentive plan; Benefits: medical, vision, dental, well-being and behavioral health programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays

Skills & Requirements

Must-have

  • Operations strategy development and execution
  • Process enhancement and quality management
  • Stakeholder and client collaboration
  • Team leadership and talent development
  • Performance monitoring and data-driven insights
  • Risk management and regulatory compliance

Nice-to-have

  • Fostering inclusive workplace culture
  • Cultural integration between global locations
  • Strong verbal and written communication skills
  • Continuous improvement focus

Key Requirements

  • Bachelor’s degree in Business Administration, Management, or related field
  • 10+ years in operations management
  • 5+ years in a leadership role
  • Experience leading large teams (1,000+ FTEs)
  • Expatriate readiness and willingness to relocate to Manila, Philippines for 3-4 years

Work Rights

Not specified

Tailored Resume

Cover Letter