Passenger Service Agent (part Time)

Alliance Ground International (AGI)

Nashville, TN, United States
Customer service excellence
Safety and security procedures
Handle customer inquiries
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures.
  • Responsibilities include assisting with reservations, ticketing, baggage handling, processing claims, and providing travel information to ensure customer satisfaction.
  • AGI offers a comprehensive benefits package including paid vacation, medical/dental/vision for full-time employees, and on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures.

Skills & Requirements

Must-have

  • Customer service excellence
  • Safety and security procedures
  • Handle customer inquiries
  • Process payments and transactions
  • Communicate effectively verbally

Nice-to-have

  • Friendly and outgoing
  • Outstanding customer service focus
  • Energy and enthusiasm
  • Respect for team members

Key Requirements

  • High school diploma or GED
  • Authorization to work in the United States
  • Complete SIDA training
  • 1+ year relevant experience preferred
  • Previous face-to-face customer service experience preferred

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter