Executive - Business Channel (operations & Customer Service)

Hong Leong Bank

OUG, Malaysia
Customer service skills
Cash handling experience
Sales experience
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores

Job Summary

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores.
  • Support the Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration.
  • Represent HLB in relationship building with the community.

Matching Summary

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores.

Skills & Requirements

Must-have

  • Customer service skills
  • Cash handling experience
  • Sales experience

Nice-to-have

  • Excellent communication skills
  • Professional appearance
  • Teamwork and collaboration

Key Requirements

  • Degree/Diploma Holder
  • Related working experience in financial institution
  • Basic banking knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter