Guest Service Agent

Sofitel Sydney Wentworth

Los Angeles, CA, United States
Not specified; not specified; not specified
On-site
Provide friendly guest service from arrival to departure
Execute check-in and check-out procedures accurately
Maintain positive attitude while solving guest challenges
The Guest Service Agent will play a hands-on role in the successful pre-opening and opening of The Hoxton's first US property

Job Summary

  • The Guest Service Agent will play a hands-on role in the successful pre-opening and opening of The Hoxton's first US property.
  • You will be responsible for providing naturally friendly, helpful, and responsive service to all guests from arrival to departure.
  • This role offers the chance to join a growing company at an exciting time with significant opportunities for development.

Matching Summary

The Guest Service Agent will play a hands-on role in the successful pre-opening and opening of The Hoxton's first US property.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Provide friendly guest service from arrival to departure
  • Execute check-in and check-out procedures accurately
  • Maintain positive attitude while solving guest challenges

Nice-to-have

  • Natural host with ability to make guests feel at home
  • Interest in hotels and creating unique experiences
  • Humble team player with no ego or drama

Key Requirements

  • Experience in hotel front office operations preferred
  • Ability to learn quickly and adapt to unique culture
  • Strong organizational skills and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter