In_senior Associate_uipath Developer_gcc_advisory_bangalore

PwC

Bangalore, India
Not specified; not specified; competitive compensa...
Contact centre platform architecture
Voice bots and chatbot development
Gen ai rag knowledge systems
This role focuses on architecting scalable solutions for enterprise-grade customer engagement platforms using advanced AI-driven automation

Job Summary

  • This role focuses on architecting scalable solutions for enterprise-grade customer engagement platforms using advanced AI-driven automation.
  • Candidates will lead the design of end-to-end contact centre transformations involving Voice Bots, Chatbots, and Gen AI-powered Knowledge Bases.
  • The position offers opportunities to work with global clients on cutting-edge projects while fostering a culture of innovation and mentorship.

Matching Summary

This role focuses on architecting scalable solutions for enterprise-grade customer engagement platforms using advanced AI-driven automation.

Salary

Not specified; Not specified; Competitive compensation and growth opportunities mentioned

Skills & Requirements

Must-have

  • Contact Centre Platform Architecture
  • Voice Bots and Chatbot Development
  • Gen AI RAG Knowledge Systems
  • Python and Node.js Programming
  • DevOps CI/CD Pipeline Management

Nice-to-have

  • Mentoring Junior Engineers
  • Collaborative Stakeholder Engagement
  • Enterprise Security Compliance
  • Agile Methodology Application
  • Continuous Process Improvement

Key Requirements

  • 4 to 8 years of professional experience
  • Bachelor's degree in Computer Science or related field
  • Master of Engineering or MBA preferred
  • Expertise in Genesys, Avaya, or Amazon Connect
  • Strong background in microservices and API-first design

Work Rights

Not specified

Tailored Resume

Cover Letter