The Learning & Development Manager is tasked with nurturing a culture of continuous learning at a hotel
Job Summary
The Learning & Development Manager is tasked with nurturing a culture of continuous learning at a hotel.
This role involves designing, implementing, and evaluating training programs that align with the hotel’s service standards, brand values, and business goals.
The ideal candidate is a strategic thinker with the ability to engage teams, foster guest-focused behaviors, and continuously raise the bar in service delivery.
Matching Summary
The Learning & Development Manager is tasked with nurturing a culture of continuous learning at a hotel.
Skills & Requirements
Must-have
designing training programs
implementing training programs
evaluating training programs
guest-focused behaviors
service delivery
Nice-to-have
strategic thinker
engage teams
challenge the status quo
continuous learning culture
Key Requirements
Bachelor's degree in Human Resources, Hospitality Management, Hotel & Restaurant Management, Business Administration, or a related field
2–5 years’ experience in Learning & Development role
experience in the hospitality sector
proven experience in designing, implementing, and evaluating training programs