Provides End-to-End Application Support, offering technical and business support for Citi applications, managing user issues from initial query through to long-term remediation with technology partners
Job Summary
Provides End-to-End Application Support, offering technical and business support for Citi applications, managing user issues from initial query through to long-term remediation with technology partners.
Serves as a critical communication bridge between business users, internal technology groups, and external vendors to ensure alignment and resolve issues.
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also receive a competitive base salary and enjoy a whole host of additional benefits.
Matching Summary
Provides End-to-End Application Support, offering technical and business support for Citi applications, managing user issues from initial query through to long-term remediation with technology partners.
Salary
Base: 120 200,00 zł - 190 000,00 zł; Bonus/Equity: Opportunity to receive an annual discretionary incentive award; Benefits: Employer paid pension, medical care, life insurance, EAP, parental leave, sport card, flex benefit
Skills & Requirements
Must-have
End-to-End Application Support
technical and business support
Central Communication Liaison
Application Release Cycle
Proactive System Improvements
Risk Management and Compliance
Nice-to-have
analytical thinking and knowledge
attention to detail
developed communication and diplomacy
interest in process improvements
good team player
Key Requirements
2-5 years of relevant experience
Basic knowledge of application support
Basic understanding of financial markets
Bachelor’s/University degree or equivalent experience