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Santander Consumer Bank is seeking a Director for their Guadalajara branch, responsible for managing teams, driving sales strategies, and ensuring compliance with regulations. The role emphasizes leadership, customer service, and operational efficiency within a culturally diverse and innovation-driven environment.
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Job Summary
Manage and supervise the branch team, administering resources and activities through operational and commercial strategies to maximize customer service and achieve institutional goals.
Develop strategies to increase sales, achieve budget objectives, and improve profitability, while resolving customer complaints and ensuring quality service.
Ensure the branch adheres to company policies and current local legislation, acting as a strategic link between regional management and the branch team.
Matching Summary
Match Score: 75
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Santander Consumer Bank is seeking a Director for their Guadalajara branch, responsible for managing teams, driving sales strategies, and ensuring compliance with regulations. The role emphasizes leadership, customer service, and operational efficiency within a culturally diverse and innovation-driven environment.
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Skills & Requirements
Must-have
Sales product promotion
Customer service quality
Financial product sales
Team management
Profitability achievement
Nice-to-have
Disruptive thinking
Innovation capability
Customer-centric transformation
Risk management focus
Team collaboration
Key Requirements
Leadership and team management experience
Sales aptitude
Customer service orientation
Results-driven approach
Bachelor's degree in Economic-Administrative fields or similar (desirable)