Base: $36.66 hourly; bonus/equity: not specified; ...
Guest check-in and check-out processing
Handling guest billing and payments
High volume operation multitasking
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience
Job Summary
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.
Four Seasons offers an award-winning work environment and an excellent benefits package which includes generous medical, dental & vision insurance plans, 401k Retirement plan, and 8 weeks of New Parental Leave Pay.
Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable, supported by employees who embrace the meaning behind the Golden Rule.
Matching Summary
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.
Salary
Base: $36.66 hourly; Bonus/Equity: Not specified; Benefits: Generous medical, dental & vision insurance, 401k, parental leave, pet insurance, paid holidays, vacation & sick days
Skills & Requirements
Must-have
Guest check-in and check-out processing
Handling guest billing and payments
High volume operation multitasking
Customer service and guest contact skills
Use of hotel computer systems
Flexible schedule including nights and weekends
Nice-to-have
Bilingual communication skills
Outgoing and friendly demeanor
Ability to resolve customer complaints
Providing personalized guest recommendations
Team-oriented and positive attitude
Key Requirements
Previous luxury hotel front desk experience preferred
Degree in hospitality or similar preferred
Ability to work overnight shifts, holidays, and weekends
Above average written and oral communication skills